Refund policy

At [MAXKOZO], customer satisfaction is important to us. Please read our policy carefully.
Returns
Returns are accepted within [7/10/14] days of delivery.
Products must be unused, unworn, and in original packaging.
Certain items (e.g., personal care, custom products) may be non-returnable.
Refunds
Once the returned item is received and inspected, refunds will be processed within [5–7 business days].
Refunds will be credited to the original payment method.
Cancellations
Orders can be cancelled before they are shipped.
Once shipped, cancellation is not possible.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos.
📧 Email: [maxkozo26@gmail.com]